Privacy Policy

Effective Date: July 21, 2025

RealDebt, Inc. (“RealDebt”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.realdebt.com), use our commercial real estate finance services, or otherwise interact with us.

Please read this policy carefully. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Information You Provide to Us

• Personal Information: Name, business or company affiliation, email address, phone number, postal address, financial information, property details, loan application and transaction data, and other information you voluntarily provide.

• Professional Information: Title, licensing information, professional background, and business relationships.

• Communications: Records of your correspondence and communications with us.

b. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed directly before and after accessing the website.

• Cookies & Tracking Technologies: We use cookies and similar technologies to collect information about your activity, browser, and device.

c. Information from Third Parties

• We may receive information from credit bureaus, business partners, service providers, or publicly available sources.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website and commercial real estate finance services;

• Process and evaluate loan applications, conduct due diligence, and manage client relationships;

• Communicate with you, including responding to inquiries and providing customer support;

• Send you updates, transaction notices, and marketing communications (you may opt out at any time);

• Detect and prevent fraud, unauthorized transactions, and other illegal activities;

• Comply with legal, regulatory, or contractual obligations.

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., credit reporting agencies, title companies, legal counsel, IT providers).

• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of RealDebt, our users, or others.

• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of our business.

• With Your Consent: We may share your information for other purposes with your express consent.

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

4. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose for collecting your information, and the categories of third parties with whom we share your information.

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

• Right to Correct: You may request correction of inaccurate personal information that we maintain about you.

• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information, although we do not sell or share your information for cross-context behavioral advertising.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, please contact us at privacy@realdebt.com or call us at (951) 252-6141. You may also submit a request via our Do Not Sell or Share My Personal Information web form.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information, including encryption, access controls, and secure storage. While we strive to use reasonable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Retention of Personal Information

We retain your personal information as long as necessary to provide our services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our website and services are intended for business use and are not directed to children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn we have collected such information, we will delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date above. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

RealDebt, Inc.
Email: privacy@realdebt.com
Phone: (951) 252-6141
Address: 32605 Temecula Parkway, Suite 216, Temecula, CA 92592

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Please consult with a qualified attorney to ensure your privacy practices are compliant with all applicable laws and regulations.